Last updated: 18 June 2026
1. About these terms
These Terms of Use (the "Terms") govern your use of the website located at vernolabs.ai (the "Website"), operated by Pallma AI Limited ("Pallma", "we", "us", "our").
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
These Terms apply only to use of the Website. Use of Pallma's AI security platform (the "Service") is governed by a separate Master Services Agreement, Order Form, and related documents signed between Pallma and the customer. If there is any conflict between these Terms and a signed Master Services Agreement, the Master Services Agreement prevails.
2. About us
Pallma AI Limited is a company incorporated in England and Wales with company number 16834998, and registered office at 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT.
You can contact us at contact@vernolabs.ai.
3. Permitted use of the Website
You may use the Website to:
- Read content we make publicly available, including blog posts, documentation, product pages, and other published materials
- Contact us through forms, including demo requests, sales enquiries, and support questions
- Engage with our marketing communications in line with our Privacy Policy
- Apply for open roles at Pallma
Any other use of the Website requires our prior written consent.
4. Prohibited use
You agree not to:
- Use the Website in any way that breaches applicable law or regulation, including data protection laws and export controls
- Use the Website to send unsolicited commercial communications, spam, or malicious content
- Attempt to gain unauthorised access to the Website, its underlying infrastructure, any related systems, or any data not intended for you
- Probe, scan, attack, or test the vulnerability of the Website without our prior written consent. Security researchers should contact us in advance at contact@vernolabs.ai to discuss responsible disclosure.
- Use any automated means (including bots, scrapers, or crawlers) to access the Website, except for search engines following our robots.txt file or with our prior written consent
- Use the Website or its content to train, benchmark, or develop a competing product or service
- Reverse engineer, decompile, or attempt to derive the source code of any software made available through the Website, except where this is expressly permitted by law
- Misrepresent your identity or affiliation, or use the Website to impersonate any person or organisation
- Upload, transmit, or distribute any malicious code, viruses, or other harmful material through the Website
- Interfere with or disrupt the operation of the Website or the servers and networks used to make the Website available
5. Intellectual property
All content on the Website, including text, graphics, logos, icons, images, software, designs, layouts, brand names, and trade marks, is owned by Pallma or its licensors and is protected by intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and its content for your personal or internal business purposes.
You may not copy, reproduce, modify, distribute, publish, transmit, display, sell, license, or create derivative works from any content on the Website without our prior written consent, except that you may share links to publicly available pages and may reproduce limited extracts for non-commercial, internal use, provided that attribution is given and no impression is created that the content is endorsed by anyone other than Pallma.
6. Submissions and feedback
If you submit information to us through the Website, including in contact forms, demo requests, comments, or feedback, you confirm that:
- You have the right to submit that information
- The information is accurate, lawful, and does not infringe the rights of any third party
- You grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable licence to use, store, copy, adapt, and act on the information for the purposes of responding to you, operating our business, and improving our products and services
We may use feedback, suggestions, or ideas you provide without restriction or obligation to you, provided that we do not publicly attribute them to you without your consent and we comply with our Privacy Policy and any confidentiality obligations we owe you.
7. Third-party links and content
The Website may contain links to third-party websites, services, or resources, including research collaborators, open-source projects, and partner organisations. These links are provided for convenience only.
We do not control and are not responsible for the content, policies, or practices of any third-party site or service. Your use of any third-party site or service is at your own risk and subject to that third party's terms and policies.
8. Availability of the Website
We try to keep the Website available at all times, but we do not guarantee that the Website will be uninterrupted, error-free, or free from security vulnerabilities. We may suspend, modify, or discontinue the Website (or any part of it) at any time, with or without notice.
We are not liable to you for any loss, damage, or inconvenience caused by Website unavailability.
9. Disclaimers
The Website and its content are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, we exclude all representations, warranties, conditions, and other terms (whether express, implied, statutory, or otherwise) that might apply to the Website or its content, including any implied warranties of satisfactory quality, fitness for a particular purpose, accuracy, completeness, non-infringement, or freedom from errors or security vulnerabilities.
Nothing on the Website constitutes legal, security, financial, or professional advice. You should not rely on Website content as the sole basis for any decision. If you require specific advice, you should consult an appropriately qualified professional.
10. Limitation of liability
Nothing in these Terms limits or excludes our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot lawfully be limited or excluded under English law
Subject to the above, to the fullest extent permitted by law:
- We are not liable for any indirect, special, incidental, punitive, or consequential loss, or for loss of profits, revenue, business, goodwill, anticipated savings, opportunity, contracts, data, or use, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise
- Our total aggregate liability to you arising out of or in connection with the Website or these Terms shall not exceed one pound sterling (£1)
These limits reflect that the Website is provided free of charge for informational and marketing purposes. Liability in connection with the Service itself is addressed in the Master Services Agreement signed between Pallma and the relevant customer.
11. Privacy
Our handling of personal data collected through the Website is described in our Privacy Policy, available at vernolabs.ai/legal/privacy. By using the Website, you acknowledge that you have read our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top indicates when they were most recently revised. Material changes will be communicated through the Website or, where appropriate, by other means.
Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Website.
13. Termination
We may suspend or terminate your access to the Website at any time, with or without notice, if you breach these Terms or if we consider, acting reasonably, that suspension or termination is necessary to protect Pallma, our users, or third parties.
Provisions intended by their nature to survive termination will survive, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnity, and governing law.
14. General
Entire agreement: These Terms (together with the Privacy Policy) constitute the entire agreement between you and us regarding your use of the Website, and supersede any prior agreement on the same subject matter.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
Waiver: Our failure to enforce any provision of these Terms is not a waiver of that provision.
Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights or obligations to an affiliate or successor in connection with a merger, reorganisation, or sale.
Third-party rights: Except as expressly stated, no person other than the parties to these Terms has rights under the Contracts (Rights of Third Parties) Act 1999 to enforce these Terms.
15. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any such dispute or claim, except that we retain the right to bring proceedings against you for breach of these Terms in any jurisdiction where you are located or where any breach occurred.
17. Contact us
If you have any questions about these Terms, please contact us:
Pallma AI Limited 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT
Last updated: 18 June 2026
1. About these terms
These Terms of Use (the "Terms") govern your use of the website located at vernolabs.ai (the "Website"), operated by Pallma AI Limited ("Pallma", "we", "us", "our").
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
These Terms apply only to use of the Website. Use of Pallma's AI security platform (the "Service") is governed by a separate Master Services Agreement, Order Form, and related documents signed between Pallma and the customer. If there is any conflict between these Terms and a signed Master Services Agreement, the Master Services Agreement prevails.
2. About us
Pallma AI Limited is a company incorporated in England and Wales with company number 16834998, and registered office at 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT.
You can contact us at contact@vernolabs.ai.
3. Permitted use of the Website
You may use the Website to:
- Read content we make publicly available, including blog posts, documentation, product pages, and other published materials
- Contact us through forms, including demo requests, sales enquiries, and support questions
- Engage with our marketing communications in line with our Privacy Policy
- Apply for open roles at Pallma
Any other use of the Website requires our prior written consent.
4. Prohibited use
You agree not to:
- Use the Website in any way that breaches applicable law or regulation, including data protection laws and export controls
- Use the Website to send unsolicited commercial communications, spam, or malicious content
- Attempt to gain unauthorised access to the Website, its underlying infrastructure, any related systems, or any data not intended for you
- Probe, scan, attack, or test the vulnerability of the Website without our prior written consent. Security researchers should contact us in advance at contact@vernolabs.ai to discuss responsible disclosure.
- Use any automated means (including bots, scrapers, or crawlers) to access the Website, except for search engines following our robots.txt file or with our prior written consent
- Use the Website or its content to train, benchmark, or develop a competing product or service
- Reverse engineer, decompile, or attempt to derive the source code of any software made available through the Website, except where this is expressly permitted by law
- Misrepresent your identity or affiliation, or use the Website to impersonate any person or organisation
- Upload, transmit, or distribute any malicious code, viruses, or other harmful material through the Website
- Interfere with or disrupt the operation of the Website or the servers and networks used to make the Website available
5. Intellectual property
All content on the Website, including text, graphics, logos, icons, images, software, designs, layouts, brand names, and trade marks, is owned by Pallma or its licensors and is protected by intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and its content for your personal or internal business purposes.
You may not copy, reproduce, modify, distribute, publish, transmit, display, sell, license, or create derivative works from any content on the Website without our prior written consent, except that you may share links to publicly available pages and may reproduce limited extracts for non-commercial, internal use, provided that attribution is given and no impression is created that the content is endorsed by anyone other than Pallma.
6. Submissions and feedback
If you submit information to us through the Website, including in contact forms, demo requests, comments, or feedback, you confirm that:
- You have the right to submit that information
- The information is accurate, lawful, and does not infringe the rights of any third party
- You grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable licence to use, store, copy, adapt, and act on the information for the purposes of responding to you, operating our business, and improving our products and services
We may use feedback, suggestions, or ideas you provide without restriction or obligation to you, provided that we do not publicly attribute them to you without your consent and we comply with our Privacy Policy and any confidentiality obligations we owe you.
7. Third-party links and content
The Website may contain links to third-party websites, services, or resources, including research collaborators, open-source projects, and partner organisations. These links are provided for convenience only.
We do not control and are not responsible for the content, policies, or practices of any third-party site or service. Your use of any third-party site or service is at your own risk and subject to that third party's terms and policies.
8. Availability of the Website
We try to keep the Website available at all times, but we do not guarantee that the Website will be uninterrupted, error-free, or free from security vulnerabilities. We may suspend, modify, or discontinue the Website (or any part of it) at any time, with or without notice.
We are not liable to you for any loss, damage, or inconvenience caused by Website unavailability.
9. Disclaimers
The Website and its content are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, we exclude all representations, warranties, conditions, and other terms (whether express, implied, statutory, or otherwise) that might apply to the Website or its content, including any implied warranties of satisfactory quality, fitness for a particular purpose, accuracy, completeness, non-infringement, or freedom from errors or security vulnerabilities.
Nothing on the Website constitutes legal, security, financial, or professional advice. You should not rely on Website content as the sole basis for any decision. If you require specific advice, you should consult an appropriately qualified professional.
10. Limitation of liability
Nothing in these Terms limits or excludes our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot lawfully be limited or excluded under English law
Subject to the above, to the fullest extent permitted by law:
- We are not liable for any indirect, special, incidental, punitive, or consequential loss, or for loss of profits, revenue, business, goodwill, anticipated savings, opportunity, contracts, data, or use, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise
- Our total aggregate liability to you arising out of or in connection with the Website or these Terms shall not exceed one pound sterling (£1)
These limits reflect that the Website is provided free of charge for informational and marketing purposes. Liability in connection with the Service itself is addressed in the Master Services Agreement signed between Pallma and the relevant customer.
11. Privacy
Our handling of personal data collected through the Website is described in our Privacy Policy, available at vernolabs.ai/legal/privacy. By using the Website, you acknowledge that you have read our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top indicates when they were most recently revised. Material changes will be communicated through the Website or, where appropriate, by other means.
Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Website.
13. Termination
We may suspend or terminate your access to the Website at any time, with or without notice, if you breach these Terms or if we consider, acting reasonably, that suspension or termination is necessary to protect Pallma, our users, or third parties.
Provisions intended by their nature to survive termination will survive, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnity, and governing law.
14. General
Entire agreement: These Terms (together with the Privacy Policy) constitute the entire agreement between you and us regarding your use of the Website, and supersede any prior agreement on the same subject matter.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
Waiver: Our failure to enforce any provision of these Terms is not a waiver of that provision.
Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights or obligations to an affiliate or successor in connection with a merger, reorganisation, or sale.
Third-party rights: Except as expressly stated, no person other than the parties to these Terms has rights under the Contracts (Rights of Third Parties) Act 1999 to enforce these Terms.
15. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any such dispute or claim, except that we retain the right to bring proceedings against you for breach of these Terms in any jurisdiction where you are located or where any breach occurred.
17. Contact us
If you have any questions about these Terms, please contact us:
Pallma AI Limited 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT